Remote Deposit Capture (RDC) is now
Mobile Deposit!
Mobile Deposit is available to ALL Checking account holders!
Mobile Deposit allows you to “deposit” checks electronically from your mobile device for virtual credit to your account. Paper checks are digitally scanned, and an image of the check is electronically transmitted to the Credit Union.
Yes! Simply print and fill out our Direct Deposit Form and return it to your employer.
National Police Credit Union's BillPay Address is: Chicago Patrolmen's Federal Credit Union 1407 W. Washington Blvd., Chicago, IL 60607
Yes! When you log into your National Police Credit Union online banking, you will click on the "Move Money" tab then use the "External Funds Transfer" tool. You can set up as many external accounts as you’d like, seamlessly transfer between the accounts, and it is FREE of charge! Note: The external transfer limit is $2,000 per day. If you need to transfer more or need the funds immediately, wire transfers are also available.
National Police Credit Union does not endorse or guarantee third party links. Read our full policy here.
Get started today by entering your Member Number as your User ID.
NPCU is a marketing division of Chicago Patrolmen's Federal Credit Union. Our privacy disclosure notification is generated by CPFCU and can be read here.
Please complete the credit card balance transfer form.
See a complete list of our common fees.
Learn more about how to use the Audio Teller with this handy guide!
Our Mechanical Breakdown Protection offering is called Route 66.
Life and Disability Debt Protection allows you to safeguard your loan in times of uncertainty.
Please use the Member Update Form to update your information. Open this FAQ for a link to the printable form.
External Loan Transfer allows you to pay credit union loans from other financial institutions.
You can monitor card activity with Visa Purchase Alerts.
Check out our Visa debit card page for more information.
Check out our Share Secured Loan page for more information.
GAP is designed to eliminate your unpaid net loan/lease balance in the event your vehicle is stolen or damaged beyond repair (totaled). Brochures in English and Spanish are available here.
It is the National Police Credit Union's extended warranty option for vehicles.
All transactions made with your debit card are listed on your monthly account statement.
Absolutely! Whether you’re shopping on the Internet, by phone, or in person, you’ll have zero liability for unauthorized signature purchases.
To check the status of your loan application, please call us at (844)267-7283 and select option 1 when prompted.
Please view our current promotions.
You don’t need to know what vehicle you’ll be getting, because we will provide you with a “blank” check.
You can purchase an extended warranty and GAP insurance through the credit union!
No. Please be assured that utilizing the Write Your Own Ticket (WYOT) check is just as secure as using any other draft!
Yes, a Write Your Own Ticket check can be used for both New and Used Vehicles.
No. At this time, the WYOT checks can only be made payable to a dealership, not a finance company.
If your WYOT check exceeds the 60 day time period allotted, you will need to re-apply for the loan.
Please use the Member Update Form to update your information. Open this FAQ to obtain a link to the form.
Yes. You can complete an application online or through the Call Center at (844)267-7283.
You will need to schedule an appointment and have your auto loan disbursed through our conventional method.
All immediate family members are eligible to join National Police Credit Union.
Yes! You can use our mobile app to check your account balances, view your account transaction history, transfer funds between eligible accounts, pay bills on the spot, and locate an ATM.
To use the new Mobile App, you must be enrolled in our online banking service.
Check out our Locations page for more information!
A spouse, joint owner, beneficiary and/or any other individual must notify the credit union.
The member automatically qualifies for a reduction in their loan and/or credit card interest rate and deferment of monthly payment (if applicable).
Yes! Simply log in to your account to sign up for our easy, and eco-friendly e-statements.
Your debit card gives you 24-hour banking convenience. Simply use your card to make deposits or withdrawals, check balances, or transfer funds between accounts.
You did not access your Home Banking account in the last 60 days. To regain access, contact us at (844) 267-7283.
A PIN is a numeric code you enter to enable a transaction at an ATM or point-of-sale terminal.
Yes. To set up recurring bill payments, simply contact providers that send you bills on a regular basis and ask if they can bill your debit card.
You may pay your bills using your debit card at the biller’s website.
Tell the merchant you want to make a credit purchase and sign the receipt.
No. You may need to present identification to the merchant, however, no other personal banking information, such as your PIN or account balance, can be accessed by merchants.
Yes. Simply inquire if you can get cash back before the cashier calculates your purchase total.
See our Visa debit card page for more information!
Your debit card can be used to make purchases at more than 25 million places that accept Visa.
A debit card is like a credit card, except that it "debits" money directly from your checking account.
Yes. Since the money for your purchases comes directly from your checking account, there are no interest charges.
Please call the credit union at (844) COP-SAVE, or contact Visa directly.
Yes, please. Complete the Travel Exemption form at least two days before you go out of town.
National Police Credit Union has locations in Tempe, Arizona and Louisville, Kentucky as well as shared branching locations throughout the country.
Yes. You will need to Fill out a Cross Account Transfer Authorization and/or Disclosure form.
Setup Overdraft Protection now by filling out our Overdraft Protection Form.
The online banking login is on the top left of every page of the website, in the header. See a simple tutorial here to learn more.
Yes! You can set up a monthly transfer from your savings or checking account by filling out our Transfer Authorization Form.
Please fill out the outgoing wire form found in this FAQ to transfer funds to another financial institution.
Yes! For information on online banking features and our mobile app features, visit our online banking page.
Incoming Wire Transfer Instructions provides the tools that you will need for wiring money into your account.
The National Police Credit Union Routing and Transit Number/ABA Number is: 271078146.
No, savings bonds must be purchased through the Treasury Direct website.
