iTalk (888) 393-9968
Important Bank By Phone Notice to Members
Please listen carefully when you call as the menu options have changed. Bank by Phone helps make your financial management easier and convenient.
Obtain checking or savings account balances, make loan or VISA payments, transfer funds, place a stop payment on a written check, and more!
Press 2 to use Voice Response
How to use Bank By Phone: Dial: 888-393-9968
Follow the menu prompts. You will need your account number and iTalk PIN to proceed. Your temporary PIN will be the number 9 plus the last four digits of your social security number. For instance, if the last four of your social security number are 1234, your temporary PIN will be 91234.
Please note that prompts customize to your account so please listen carefully to the options when calling.
Money Market, Special Savings, and Christmas Club will fall under savings.
Press 1 or say Account Balance
Press 2 or say Share or Loan Withdrawal
Press 3 or say Account History
Press 4 or say Transfer Funds immediately
Press 5 or say Card Services
Press 6 or say Questions regarding Payroll, Online Banking and Mobile Banking
Press 7 or say Credit Union Hours and Locations
Press 8 to Reach an Employee by their Extension or to get our Company Directory
Press 9 or say More Options
Press 1 or say Obtain Account Summary by email
Press 2 or say Stop Payment
Press 1 for Stop a Payment
Press 1 for Specific check number
Press 2 for check range
Press 2 for Stop payment history
Press 3 or say Place a Check Order
Press 4 or say Questions regarding CPI Insurance
Press 5 or say Questions regarding Extended Warranties
Press 6 or say Interest Rates
Press 7 or say Change your iTalk PIN
Press 1 and the * key if you need help at any time during the call.
Press 3 and the * key to return to the main menu.
Press 9 and the * key to enter a different account number.
Press 8 and the * key to switch from touch tone to voice recognition
To end your Bank by Phone call, simply hang up.