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Routing #:

271078146

iTalk (888) 393-9968

Important Bank By Phone Notice to Members

Please listen carefully when you call as the menu options have changed. Bank by Phone helps make your financial management easier and convenient. 

Obtain checking or savings account balances, make loan or VISA payments, transfer funds, place a stop payment on a written check, and more! 

The Bank By Phone System's default is Touch Tone

Press 2 to use Voice Response
How to use Bank By Phone: Dial: 888-393-9968

Follow the menu prompts. You will need your account number and iTalk PIN to proceed. Your temporary PIN will be the number 9 plus the last four digits of your social security number. For instance, if the last four of your social security number are 1234, your temporary PIN will be 91234.

Quick Reference Guide:

Please note that prompts customize to your account so please listen carefully to the options when calling.
Money Market, Special Savings, and Christmas Club will fall under savings.

Press 1 or say Account Balance
Press 2 or say Share or Loan Withdrawal
Press 3 or say Account History
Press 4 or say Transfer Funds immediately
Press 5 or say Card Services
Press 6 or say Questions regarding Payroll, Online Banking and Mobile Banking
Press 7 or say Credit Union Hours and Locations
Press 8 to Reach an Employee by their Extension or to get our Company Directory
Press 9 or say More Options

                 Press 1 or say Obtain Account Summary by email
                Press 2 or say Stop Payment
                              Press 1 for Stop a Payment
                                       Press 1 for Specific check number
                                       Press 2 for check range
                Press 2 for Stop payment history
                Press 3 or say Place a Check Order
                Press 4 or say Questions regarding CPI Insurance
                Press 5 or say Questions regarding Extended Warranties
                Press 6 or say Interest Rates
                Press 7 or say Change your iTalk PIN

Quick Tips

Press 1 and the * key if you need help at any time during the call. 
Press 3 and the * key to return to the main menu.
Press 9 and the * key to enter a different account number.
Press 8 and the * key to switch from touch tone to voice recognition
To end your Bank by Phone call, simply hang up.

Great Offers from National Police Credit Union®

Killed in the Line of Duty Loan Protection
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.Learn More
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.
Mobile Deposit
Available Now!Learn More
Available Now!
High Caliber Program
Arm Yourself with Benefits!Learn More
Arm Yourself with Benefits!
Previous
Next
Balance Transfer Promotion
Take Advantage of National Police Credit Union's Balance Transfer Promotion!Learn More
Take Advantage of National Police Credit Union's Balance Transfer Promotion!
Officer Privacy
Protect Yourself Now!Learn More
Protect Yourself Now!
Killed in the Line of Duty Loan Protection
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.Learn More
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.
Mobile Deposit
Available Now!Learn More
Available Now!
High Caliber Program
Arm Yourself with Benefits!Learn More
Arm Yourself with Benefits!
Previous
Next
How Low Can We Go?
As The Fed keeps raising interest rates. Police Mortgage keeps lowering theirs!Learn More
As The Fed keeps raising interest rates. Police Mortgage keeps lowering theirs!
Balance Transfer Promotion
Take Advantage of National Police Credit Union's Balance Transfer Promotion!Learn More
Take Advantage of National Police Credit Union's Balance Transfer Promotion!
High-Speed Chase®
10-Month Share Certificate featuring a 4.08% APYLearn More
10-Month Share Certificate featuring a 4.08% APY
Police Mortgage
Created for First Responders Who Are Second to None!Learn More
Created for First Responders Who Are Second to None!
Officer Privacy
Protect Yourself Now!Learn More
Protect Yourself Now!
Killed in the Line of Duty Loan Protection
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.Learn More
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.
Mobile Deposit
Available Now!Learn More
Available Now!
High Caliber Program
Arm Yourself with Benefits!Learn More
Arm Yourself with Benefits!
Previous
Next
How Low Can We Go?
As The Fed keeps raising interest rates. Police Mortgage keeps lowering theirs!Learn More
As The Fed keeps raising interest rates. Police Mortgage keeps lowering theirs!
Balance Transfer Promotion
Take Advantage of National Police Credit Union's Balance Transfer Promotion!Learn More
Take Advantage of National Police Credit Union's Balance Transfer Promotion!
Police Mortgage
Created for First Responders Who Are Second to None!Learn More
Created for First Responders Who Are Second to None!
Officer Privacy
Protect Yourself Now!Learn More
Protect Yourself Now!
Killed in the Line of Duty Loan Protection
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.Learn More
National Police Credit Union is pleased to offer Killed in the Line of Duty Loan Protection, a special debt cancellation benefit created exclusively for active full-time Law Enforcement Officers.
Mobile Deposit
Available Now!Learn More
Available Now!
High Caliber Program
Arm Yourself with Benefits!Learn More
Arm Yourself with Benefits!
Previous
Next

© Chicago Patrolmen’s Federal Credit Union, all rights reserved. National Police Credit Union is a division of Chicago Patrolmen’s Federal Credit Union.

Introducing iTalk

 iTalk will be live on Monday, March 20th at 8 A.M. CDT.
We are pleased to announce that we are expanding your options and access to your information! You will now be able to obtain immediate answers to your questions when you contact the Credit Union.
Our new iTalk automated answering system will be an excellent complement to the many ways in which you can already access your information and get your questions answered, including through our Online Banking, Mobile App, full-service websites, and Chat option. Plus, all of these options are available around the clock to accommodate your needs on your schedule.
As always, we are at your service 24/7!
For iTalk, follow the menu prompts. You will need your account number and iTalk PIN to proceed. Your temporary PIN will be the number 9 plus the last four digits of the primary’s social security number. For instance, if the last four of your social security number are 1234, your temporary PIN will be 91234. To change your PIN, press Option 9 for More Options, followed by Option 7 to Change Your PIN.

Need to make a payment?

PAY HERE