FAQs

A: The National Police Credit Union Routing and Transit Number/ABA Number is: 271078146.
A: A spouse, joint owner, beneficiary and/or any other individual must notify the credit union.
A: The member automatically qualifies for a reduction in their loan and/or credit card interest rate and deferment of monthly payment (if applicable).

A: National Police Credit Union has a location in Dallas, Texas as well as shared branching locations throughout the country.

A: View National Police Credit Union’s daily operating hours.

The Call Center and Business Offices will be closed on the following days:

Monday, September 5, Labor Day
Monday, October 10, Columbus Day
Friday, November 11, Veterans Day
Thursday, November 24, Thanksgiving Day
Monday, December 26, Christmas Day (observed)
Monday, January 2, 2023 New Year’s Day (observed)

A: No, savings bonds must be purchased through the Treasury Direct website.

Loans

Life and Disability Debt Protection allows you to safeguard your loan in times of uncertainty. With Debt Protection, your loan balance or monthly loan payments will be canceled without penalty or added interest in the event of death or disability.

GAP is designed to eliminate your unpaid net loan/lease balance in the event your vehicle is stolen or damaged beyond repair (totaled).

Guaranteed Asset Protection (GAP) Informational Brochure

Our Mechanical Breakdown Protection offering is called Route 66.

It is the National Police Credit Union’s extended warranty option for vehicles.

Route 66 Auto Coverage Informational Brochure

A cosigner needs to fill out the Cosigner Packet. Please contact the Credit Union for an electronic version of this packet.

To check the status of your loan application, please call us at (844) 267-7283 and select option 1 when prompted.

Write Your Own Ticket ®

• The financing period cannot exceed 84 months
• The member must have a credit score of 680 or above
• The amount borrowed cannot exceed $49,999.99 for members with a score above 699,
and $40,000 for members with a score of 680-699.

If your new car loan application is approved, we’ll schedule you for a loan appointment right away. You don’t need to know what vehicle you’ll be getting, because we will provide you with a “blank” check.
Take your Write Your Own Ticket check to the dealer of your choice and shop with the confidence of a cash buyer!
Your National Police Credit Union Write Your Own Ticket check can be used at any licensed dealer located in the state where you will be titling the vehicle, within 60 days of issuance.

Apply Now

No. Please be assured that utilizing the Write Your Own Ticket (WYOT) check is just as secure as using any other draft!
Yes, a Write Your Own Ticket check can be used for both New and Used Vehicles.
If your WYOT check exceeds the 60-day time period allotted, you will need to re-apply for the loan.
Yes. You can complete an application online or through the Call Center at (844)267-7283.
You will need to schedule an appointment and have your auto loan disbursed through our conventional method.

Account Information

NPCU is a marketing division of Chicago Patrolmen’s Federal Credit Union. Our privacy disclosure notification is generated by CPFCU and can be read here.

National Police Credit Union does not endorse or guarantee third party links. The products and services offered on third party sites are not products of National Police Credit Union. National Police Credit Union cannot attest to the accuracy of information provided by the linked sites. Linking to a website does not constitute endorsement by National Police Credit Union, or any of its employees, or the sponsors of the site or the products presented on the site. Other websites, which you may link to from the Credit Union’s site, are not bound by the National Police Credit Union Website Privacy Policy.

Please contact the Credit Union for an electronic version of the Member Update form.
Simply contact the Credit Union for a Direct Deposit Form!
Yes! You can set up a monthly transfer from your savings or checking account by filling out our Transfer Authorization Form.

Please contact the Credit Union for an Outgoing Wire form.

Incoming Wire Transfer Instructions provides the tools that you will need for wiring money into your account.

National Police Credit Union’s Bill Pay Address is: Chicago Patrolmen’s Federal Credit Union 1407 W. Washington Blvd., Chicago, IL 60607

online and mobile banking

Yes! You can use our Mobile App to check your account balances, view your account transaction history, transfer funds between eligible accounts, pay bills on the spot, and locate an ATM.

To use the new Mobile App, you must be enrolled in our online banking service.

Yes! For information on online banking features and our mobile app features, visit our Online Banking page.

Get started today by entering your Member Number as your User ID.
A PIN is a numeric code you enter to enable a transaction at an ATM or point-of-sale terminal.
The online banking login is on the top left of every page of the website, in the header. See a simple tutorial here to learn
You did not access your Home Banking account in the last 60 days. To regain access, contact us at (844) 267-7283.

Yes. Please contact the Credit Union for a Cross-Account Transfer Authorization and/or Disclosure form.

Yes! When you log into your National Police Credit Union online banking, you will click on the “Move Money” tab then use the “External Funds.

External Loan Transfer allows you to pay credit union loans from other financial institutions.

Learn more about how to use the Audio Teller Menu.

The Credit Union offers Overdraft Protection that is attached to your checking account as a line of credit at an annual percentage rate of 18%, in the event the account does not have the sufficient funds to clear a transaction.

Set up Overdraft Protection by contacting the Credit Union.

Visa Debit Card

A debit card is like a credit card, except that it “debits” money directly from your checking account.
Yes. Since the money for your purchases comes directly from your checking account, there are no interest charges.

Yes, please contact the Credit Union for a Travel Exemption form.

Please call the credit union at (844) COP-SAVE, or contact Visa directly.
Yes! Simply log in to your account to sign up for our easy, and eco-friendly e-statements.
Your debit card gives you 24-hour banking convenience. Simply use your card to make deposits or withdrawals, check balances, or transfer funds between accounts.
Contact the Credit Union for a Balance Transfer form.
All transactions made with your debit card are listed on your monthly account statement.
Absolutely! Whether you’re shopping on the Internet, by phone, or in person, you’ll have zero liability for unauthorized signature purchases.
Your debit card can be used to make purchases at more than 25 million places that accept Visa.
Tell the merchant you want to make a credit purchase and sign the receipt.
No. You may need to present identification to the merchant, however, no other personal banking information, such as your PIN or account balance, can be
Yes. Simply inquire if you can get cash back before the cashier calculates your purchase total.

Yes. To set up recurring bill payments, simply contact providers that send you bills on a regular basis and ask if they can bill your

You may pay your bills using your debit card at the biller’s website.

High Caliber Program

No, you must maintain the program requirements to continue in the program.
You will have six months to meet the requirements, or you will no longer be enrolled in the High Caliber Program and you will lose
If you no longer qualify and are no longer enrolled in the program, the incentives no longer apply to new products.
Yes, but you must also maintain one of the requirements in this category to fulfill the High Caliber Program status.
Representative assists member with all credit union transactions.
New/used auto loans, motorcycle, share secured, and signature loans.

Great Offers from National Police Credit Union®