March 18, 2020
The health and well-being of our members and staff continue to be our top priority. As such, we are regularly monitoring the fluidity of the situation surrounding COVID-19 and the rapidly-evolving set of local and federal recommendations and protocols put in place on a daily basis.
At this time, the Credit Union is operating under normal business hours and business has not been impacted, however, our Kentucky and Arizona Business Offices are temporarily closed to the public.
Our Call Center continues to operate under normal business hours.
We will continue to accept loan and membership applications online and over the phone.
Members who use the Shared Branch locator should be able to see if a location has a modification in hours or access. The Mobile locator will not display notices. If a member no longer sees a location they have been using listed in the locator’s results, it is because that credit union has either temporarily closed their branch or suspended Shared Branch services.
As a reminder, funds deposited into your Credit Union account are federally insured by the National Credit Union Administration (NCUA) for up to $250,000.
The Credit Union remains fully prepared to handle all of your financial needs. We will continue to communicate with you via email, our website and social media if and as circumstances necessitate.
If you have any questions, please call us at 844-COP-SAVE or email.
As you continue to stand on the front lines tending to our families and our communities, please know how much we appreciate and support you today and always.
Get started today by entering your Member Number as your User ID.
Yes! You can use our mobile app to check your account balances, view your account transaction history, transfer funds between eligible accounts, pay bills on the spot, and locate an ATM.
To use the new Mobile App, you must be enrolled in our online banking service.
The online banking login is on the top left of every page of the website, in the header. See a simple tutorial here to learn more.
Yes! For information on online banking features and our mobile app features, visit our online banking page.